— FAQs —

Frequently Asked Questions About Towing and Roadside Assistance in Marengo IA

— Vance 24 Hour Towing

Clear Answers to the Questions Customers Ask Most

The FAQ page for Vance 24 Hour Towing is designed to give clear answers to the most common questions we receive from drivers and property owners. When someone calls for towing or roadside assistance, they are often dealing with stress, uncertainty or an unexpected situation. Having access to reliable information helps people understand what to expect and makes their experience smoother.

The questions on this page come from real situations that customers face every day in and around Marengo Iowa. With rural roads, busy highways, winter weather and long distances between communities, towing needs can vary widely. These answers help guide drivers, homeowners and small businesses so they can make informed decisions when calling for help.

Do you really provide towing twenty four hours a day?

Yes. Vance 24 Hour Towing operates every hour of every day. Breakdowns and roadside problems do not follow a schedule, so our phone is monitored around the clock. Whether it is early morning, late at night, during a weekend or on a holiday, we are ready to respond to calls from anywhere within our service area.

What areas do you serve?

Our primary service area includes Marengo Iowa and locations within a thirty mile radius. That includes nearby communities, rural areas, farm properties, gravel roads and local highways. Because we understand the local road network, we can reach many places that larger companies may not be familiar with. If you are unsure whether you are in our range, you can contact us and we will confirm.

Frequently Asked Questions

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  • What types of vehicles can you tow?

    We tow most passenger vehicles, small trucks, vans and similar light duty vehicles that fit safely within our equipment limits. Flatbed towing is suitable for all wheel drive vehicles, vehicles with mechanical damage and vehicles with low clearance. Our wrecker service handles cars and trucks that are stuck, off the roadway or unable to roll. If you are unsure whether we can tow your vehicle, tell us the make, model and condition and we will advise you.

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  • When is flatbed towing the best choice?

    Flatbed towing is preferred when a vehicle cannot be driven, has mechanical damage, has low clearance, uses all wheel drive or simply requires the safest method of transport. With flatbed towing, the entire vehicle stays off the road, which prevents additional wear and reduces the risk of damage. It is also ideal for long distance transport within our service range.

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  • What is wrecker service?

    Wrecker service involves the use of recovery equipment to move a vehicle that is stuck, off the road or unable to roll. This includes cars in ditches, vehicles trapped in mud or snow, and damaged vehicles that cannot be safely pulled without recovery tools. Our wrecker equipment allows us to complete controlled and safe recoveries in many different environments.

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  • Can you help if my car will not start?

    Yes. If your vehicle will not start, our roadside assistance service may be able to help without the need for a tow. We offer jump starts for dead batteries and can check for simple issues that prevent the engine from starting. If the issue requires a mechanic, we can tow the vehicle to a shop or another location of your choice.

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  • What if I lock my keys inside my vehicle?

    We provide entry service for locked vehicles. Lockouts are common, and we can unlock your car without causing damage to the door or window components. When you call, tell us your location and we will dispatch help as quickly as possible.

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  • Can you help with a flat tire?

    Yes. We offer roadside tire assistance which includes installing your spare tire or adding air to a soft tire if it is safe to do so. If the tire cannot be repaired or replaced on the roadside, we can tow your vehicle to a repair shop.

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  • Do you offer fuel delivery?

    Yes. If you run out of fuel in or around Marengo Iowa, we can bring enough fuel for you to reach the nearest station. This service helps prevent drivers from being stranded in unsafe or remote areas.

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  • Do you buy junk cars?

    We buy select junk vehicles and haul them away. If you have a car that no longer runs or is not worth repairing, you can contact us with information about the vehicle. We will let you know if we are able to purchase it and arrange a time for removal.

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  • How does junk car removal work?

    The process is simple. You provide the details of the vehicle and we confirm whether we can buy it. Once approved, we schedule a pickup, arrive with the proper equipment, load the vehicle and haul it away. You do not need to move it or prepare it beyond making sure it is accessible.

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  • What can you haul besides vehicles?

    We can haul equipment, heavy items, concrete blocks, small machinery and other loads up to ten thousand pounds. This service is helpful for farms, homeowners and small businesses that need reliable transport for heavy items within short distances. If you are unsure whether we can haul something, you can share the weight and dimensions and we will confirm.

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  • How fast can you arrive?

    Arrival time depends on your location and the current traffic or weather conditions. Because we are based in Marengo, we can reach many customers quickly. We give honest arrival estimates and keep you updated so you know when help will reach you.

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  • What does your pricing look like?

    We provide clear, honest and straightforward pricing. Towing and roadside service costs vary based on distance, type of service, equipment required and the conditions of the job. We explain costs before beginning the work so there are no surprises.

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  • What should I do while waiting for help?

    Your safety is the most important priority. If possible, move your vehicle to the side of the road and turn on your hazard lights. Stay inside the vehicle if you are near traffic and keep your phone close so that we can communicate. If you are in a parking lot or a safe area away from the road, remain aware of your surroundings until we arrive.

Contact Vance 24 Hour Towing

If you have a question that is not listed here or need immediate assistance, call or text (319) 430 8712. You can also email vance24hrtowing@gmail.com for information or scheduling.

We proudly serve Marengo Iowa 52301 and surrounding communities within thirty miles.